Please take a moment and read over my FAQ. It may have important information regarding any question you might have. If you do not find your question here on this FAQ, feel free to contact me and ask!
Frequently Asked Questions
2. What is the process?
My process is measured in five easy steps. The steps are Contact & Information, Deposit & Contract Agreement, Project Start, Project Finish, and Final Payment & Release.
6. Will I have direct contact with you while you work on my website?
Yes! I firmly believe in maintaining a personal, hands on approach for all of my client’s website needs no matter how large or small.
7. How soon does work start on my site?
Work will start on your site as soon as I have all the necessary information, the agreed upon deposit amount & the signed contract agreement.
9. What do I need to send to get started on my website?
Any and all information that I request from you such as important graphic files (if you have any), logins, passwords, software packages downloads, a signed contract agreement and the deposit.
10. Where are you located?
Currently I am located in Little Rock, Arkansas, United States.
11. How long until my website is ready for me?
The length of time that it will take to perform the work on your site will vary depending upon the amount of work & what you have asked for. It may also depend on the status of your web hosting server and whether or not there are issues with it. I will give you an estimate on the time it should take when the project starts. Estimates are not set in stone and can vary if problems should arise. If any problems arise I will contact you immediately and let you know.
12. Will you help me with the content management system?
Yes! I have no problem in helping you get started using the CMS that is installed for your site. I will even offer one on one classes with you via skype for a small fee to help you get well on your way to running a successful website.
15. What if I do not use PayPal?
If you do not use PayPal or have a PayPal account you can use your credit card through the PayPal link that I send to you. My account is set up to allow people without PayPal accounts to pay for their project. If you just prefer to avoid PayPal all together then please contact me and let me know so we can work out an arrangement.
16. Are PayPal fees included in my quote?
Yes, they will be added in and calculated along with the rest of the quote.
17. Will you accept money using a bank transfer?
No, I do not accept bank transfers.
18. Will you accept personal checks or money orders?
No, I do not accept personal checks or money orders.
20. What is a CMS?
A CMS is a Content Management System. CMS is a software installed on your web server that is usually in PHP code. This software allows you to easily manage and update your own website without too much input from me.